Using the phone to “shop” for transmission work is probably the worse thing you could do!
None of the shops can diagnose your problem without the vehicle, so how do they know what you need. Anything they quote you is based on pure speculation. This is not fair to you!
Add to that the fact that you can’t see their shop or their personnel. This can tell you a lot about a shop and how professional it is.
What parts are contained in one quote may be extras another. Can you tell the difference? Would you know what parts they are talking about? Would you know what parts they aren’t telling you about, but always include?
When your problem is diagnosed, you can tell if they have taken to necessary time and effort to accurately evaluate your transmission’s condition, if you are there.
So, how accurate is a phone quote? You decide.
Also see FAQ – How to find a good repair facility.
