I wish it were that simple. Don’t get me wrong, but rarely have I had such an accurate description from a customer covering all needed information that the conclusion reached from that description was the correct one. In most cases, if I performed the repair based solely on the customer’s perception, the problem would not have been resolved. Most people, including general technicians, don’t have the depth of knowledge to adequately diagnose transmission problems.
The best I can do is give you information that might help you understand the problem or symptom, and provide some insight into some of the possible solutions.
