Rebuilder Members of the Automatic Transmission Rebuilders Association agree that as long as they remain members of ATRA, they will adhere to the service and repair definitions which are a part of the ATRA by-laws;
- Subscribe to the guarantee standards which are shown therein
- And practice the advertising and merchandising procedures that are a part, thereof.
In addition, ATRA members further pledge to:
- State that the removal of a transmission from a vehicle in order to correct its problems is necessary, only when such is the case
- Diagnose transmission problems for customers and for each other in an honest and expert manner
- Provide prompt, courteous in-car diagnosis on behalf of customers of other members, free of charge
- Speak at all times of industry competitors with integrity, and in a responsible and thinking manner
- Conduct their inter-member warranty affairs in concert with the Association Golden Rule Warranty program
- Keep themselves and their employees abreast of the constant changes in the state of the art of the industry, through training and re-training
- Maintain their employees and facilities in such a state of orderliness and cleanliness that they will be a credit to the profession
- Have themselves and their employees tested and certified on a continuing basis, so as to demonstrate that ATRA shops are staffed with competent personnel
